Southwest has promised today will be much better. Here’s what we know

After canceling almost 15,800 flights since December 22 in a disruption that has shaken the company to its core, Southwest Airlines has promised a resumption of its normal schedule on Friday.

​After canceling almost 15,800 flights since December 22 in a disruption that has shaken the company to its core, Southwest Airlines has promised a resumption of its normal schedule on Friday.