Why Southwest is melting down

A punishing winter storm that dumped multiple feet of snow across much of America led to widespread flight cancellations over the Christmas holiday. By Monday, air travel was more or less back to normal — unless you booked your holiday travel with Southwest Airlines.

​A punishing winter storm that dumped multiple feet of snow across much of America led to widespread flight cancellations over the Christmas holiday. By Monday, air travel was more or less back to normal — unless you booked your holiday travel with Southwest Airlines.